Your privacy is the top priority at bol88
Every piece of personal information you share on the bol88 platform is protected through SSL encryption and strict security measures.
1 Introduction & Purpose
This Privacy Policy ("Policy") describes how bol88 platform ("we", "our") collects, uses, stores, and protects the personal information of all users ("you", "user"). By using the bol88.lat website, you are considered to have accepted the terms of this Policy.
bol88 believes you should have full control over your own personal information. That is why we always make clear what data we collect, why we collect it, and how we use it. Your information is never sold to third parties.
This Policy has been drafted in accordance with applicable laws and regulations of Bangladesh and may be updated from time to time. We will notify you in advance of any significant changes.
2 Information We Collect
The following types of information may be collected on the bol88 platform for the purposes of creating your account, managing transactions, and providing secure services:
Personal Identification Information
- Full name and date of birth (for age verification).
- Valid email address and mobile number.
- Current address and national identity card details (for KYC verification).
- Login credentials (passwords stored in encrypted form).
Financial & Transaction Information
- bKash, Nagad, Rocket, Upay account numbers (partial, not full).
- Bank account details (applicable for bank transfers).
- Deposit and withdrawal history and amounts.
- Transaction records of betting and gaming activity.
Technical & Usage Information
- IP address, device type, and operating system.
- Browser type, language settings, and session data.
- Data collected via cookies and similar tracking technologies.
- Duration of page visits, click patterns, and browsing behaviour.
3 Purpose of Data Use
bol88 uses collected information only for the following lawful and necessary purposes:
Account Management
Information is used to create, verify, secure, and manage your account on a day-to-day basis. Personal identification data is required to complete the KYC process and ensure account security.
Financial Transaction Processing
The necessary financial information is used to process deposits and withdrawals smoothly via bKash, Nagad, Rocket, Upay, and bank transfer.
Customer Support
Contact information is used to resolve your issues quickly and provide personalised assistance through 24/7 live chat and email support.
Fraud Prevention
Technical data is analysed to detect and prevent unauthorised access, money laundering, and other illegal activities.
Service Improvement
Anonymised statistical data is analysed to improve the user experience, develop new games and features, and enhance platform performance.
Relevant Communications
Important account updates, security alerts, and information about bonus offers are sent to your registered contact details.
4 Sharing Information with Third Parties
bol88 never sells your personal information. However, for the purposes of operating the service, information may be shared with third parties in a limited capacity in the following cases:
- Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and authorised banking partners.
- Legal Obligations: It may be necessary to disclose information in accordance with lawful directives from a competent court or regulatory authority in Bangladesh.
- Technology Service Providers: Partners providing hosting, cybersecurity, and analytics services may access limited data under contract and with confidentiality maintained.
- Game Providers: Minimal session data necessary for game operation may be shared with providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe.
All third parties listed above are bound by confidentiality agreements with bol88 and may not use your information for their own purposes.
5 Cookies & Tracking Technologies
The bol88 platform uses cookies and similar technologies to personalise and improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Required to keep the platform's core functions running (login sessions, security tokens). These cannot be disabled.
Functional Cookies
Used to remember your language preference, game settings, and personalisation choices.
Analytics Cookies
Collect anonymous statistical data to help us understand which pages are used most. You can disable these if you wish.
Session Cookies
Automatically deleted as soon as you close your browser. They help manage secure sessions.
You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may limit certain platform functions.
6 Data Security Measures
bol88 follows industry-standard technical and administrative security measures to keep your data safe:
- SSL Encryption: All data transmission between the platform and your browser is secured via SSL/TLS encryption.
- Database Encryption: Sensitive stored data (passwords, financial information) is kept in encrypted form.
- Two-Factor Authentication: Two-step verification (2FA) is available to protect your account.
- Access Control: Only authorised staff can access the necessary data, and all access is logged and recorded.
- Regular Security Audits: Regular security audits are conducted to identify platform vulnerabilities.
- Secure Servers: Data is stored in secure and protected data centres with regular backups.
Even with the highest security measures in place, it is not possible to guarantee that data transmission over the internet is completely secure. As a user, you also have a responsibility — keep your login credentials private and always sign out after using a device that is not yours.
7 Data Retention Period
bol88 retains your personal data only for as long as necessary. The following factors are considered when determining the retention period:
- Active Account: All necessary data is retained for as long as your account remains active.
- Inactive Account: Data for accounts that have been inactive for an extended period is retained in accordance with applicable legal time limits.
- Financial Records: Records of financial transactions are retained for a specified period to meet legal obligations.
- Deletion Request: After account closure, data is deleted as soon as possible where there is no legal obligation to retain it.
8 Your Rights & Control
As a bol88 user, you have certain important rights over your own data:
Right to Access
You can request to know what information we hold about you. We will provide that information as soon as possible.
Right to Rectification
If any of your information is incorrect or incomplete, you can request a correction. Changes can be made directly through support or in your account settings.
Right to Erasure
In certain circumstances you can request that your personal data be deleted, though some data may be required to be retained due to legal obligations.
Right to Object to Processing
You can object to marketing communications or certain types of data processing. Your request will be reviewed and accommodated to the extent possible.
Data Portability
You can request your own data in a structured, readable format.
Right to Restrict Processing
In certain circumstances you can request that processing of your data be limited, such as while a dispute about the accuracy of your data is ongoing.
To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request as soon as possible.
9 Protection of Minors' Information
bol88 is an adult platform. This service is for users aged 21 and above only. We do not knowingly collect or store personal information of anyone under the age of 21.
Age verification is a mandatory step during account registration. If we become aware that a minor has created an account, that account and all associated information will be deleted immediately and the account will be closed.
A note to parents: If your minor child has accidentally registered on this platform, please notify us immediately at [email protected].
10 Policy Changes and Updates
bol88 may update this privacy policy from time to time to reflect changes in its business operations, technology, or legal requirements.
For significant changes, we will:
- Notify you at your registered email address.
- Display a prominent notice on the platform.
- Provide reasonable notice before the changes take effect.
Continued use of the platform after any changes will indicate that you have agreed to the updated policy. If you do not agree to the terms of the new policy, you may stop using the platform and request account closure.
11 Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. bol88 support is available in both Bengali and English.
12 Frequently Asked Questions
Below are answers to common questions from users about the privacy policy.